Shipping information in Switzerland and to other countries

In Switzerland we generally ship with DPD within 24-48 hours. Larger shipments we deliver personally by truck. Small replacement parts and accessories you will receive in the mail or with DPD.
For Switzerland the following shipping and handling fees apply:
single shipment  Fr. 15.-,  replacement parts/accessories  Fr. 8.- , handlebar protectors Fr. 5.-
For other countries we charge the actual postage. Please contact us for complete shipping details.
Customs duties and value added tax are the recipient's responsibility and are not included in the sale prices. Shipping delays for shipments to other countries do not warrant complaints or cancelation of the sales contract.
Orders by telephone, FAX or online
All orders are binding. We will inform you immediately via email if there is a back order. If you do not wish to back-order the item, you may cancel your order.
Extract from our General Terms and Conditions
For all legal relations with XtraMOBIL AG / LIKEaBIKE our terms and conditions apply which are essential to our offers, services and quotes.
The place of jurisdiction is Switzerland.
General information
The proposal of XtraMOBIL AG / LIKEaBIKE is comprised of goods and services. XtraMOBIL AG / LIKEaBIKE provides all goods and services according to the listed general terms and conditions
valid at the time of the order. The terms and conditions depict the contractual relationship between XtraMOBIL AG / LIKEaBIKE and the customer and govern the conditions of the order process.
Order and order processing
By submitting your order you declare your agreement with the general business terms and your contractual relationshipwith XtraMOBIL AG / LIKEaBIKE  who will acknowledge confirmation of your order. All prices on our price lists (and website?) are binding. The contract is concluded at time of the order. Later price changes and/or sales prices do not apply. Offers without term of acceptance are nonbinding.
Delivery conditions
Time of delivery takes place by agreement between XtraMOBIL AG / LIKEaBIKE and the customer. XtraMOBIL AG / LIKEaBIKE will inform the customer immediately should there be a delivery delay.
Shipping delays do not warrant complaints, compensation or cancelation of the sales contract.
Delivery goes to the billing address if no other address is indicated. Possible defects must be disclosed in writing within three working days after receipt of shipment. XtraMOBIL AG / LIKEaBIKE is not liable for delays due to customs in the country of destination.
Terms of payment
All prices are quoted in Swiss Francs (CHF), inclusive of VAT. The invoice total refers to the prices confirmed at time of the order and is due within 10 days of the invoice date, unless agreed otherwise.
Reservation of proprietary rights
The delivered goods stay in the rightful ownership of XtraMOBIL AG / LIKEaBIKE until the entire account is settled.
Changes of the General Terms and Conditions
XtraMOBIL AG / LIKEaBIKE reserve the right of changing these terms and conditions at any time and without specification of reasons.
Place of jurisdiction
Every sale contract is subject to Swiss law and the place of jurisdiction is Bülach.
Limitation of liability
Although every care has been taken by XtraMOBIL AG / LIKEaBIKE to ensure the accuracy of the information published, no warranty can be given in respect of the accuracy, reliability, up-to-dateness or completeness of this information. XtraMOBIL AG / LIKEaBIKE reserve the right to alter or remove the content, in full or in part, without prior notice.
In no event will they be liable for any loss or damage of a material or immaterial nature arising from access to, use or non-use of published information, or from misuse of the connection or technical faults.
Links to third party websites lie outside the scope of responsibility of XtraMOBIL AG / LIKEaBIKE.
Access and use of such websites occurs entirely at the user's own risk.  XtraMOBIL AG / LIKEaBIKE  expressly state that they have no influence whatsover over the content of any linked site. Responsibility for information and services of linked sites rests entirely with the relevant third parties.
No liability can be accepted in respect of the content of such websites.
Data protection
Everyone has the right to the protection of their privacy, as well as to protection from misuse of their personal details. XtraMOBIL AG /LIKEaBIKE comply with these provisions. Personal data is treated as strictly confidential and is neither passed on nor sold to third parties.
In close cooperation with our hosting provider, we make every effort to protect the databases as well as possible from outside access, data loss, misuse or falsification.

When you access our websites, no personal data is stored. The webserver solely registers impersonal evaluations for the purpose of tracking trends so that XtraMOBIL AG /LIKEaBIKE can improve the information on offer. No personal data is linked to basic user information.
When you choose to make contact with us, your e-mail address will be stored in a separate database not connected with the anonymous log files. You may delete your registration at any time.
Copyright, XtraMOBIL AG / LIKEaBIKE.

Information on the XtraMOBIL AG / LIKEaBIKE websites is accessible to the public. Downloading or copying of texts, illustrations, photos or any other data does not entail any transfer of rights on the content.

XtraMOBIL and LIKEaBIKE are registered trademarks with the Swiss Federal Institute of Intellectual Property.

Copyright and any other rights relating to texts, illustrations, photos or any other data available on the XtraMOBIL AG / LIKEaBIKE websites are the exclusive property of XtraMOBIL AG / LIKEaBIKE  or of any other expressly mentioned owners. Any reproduction requires the prior written consent of the copyright holder. Failure to do so may result in legal action.

Eglisau, May 1, 2013

LIKEaBIKE Schweiz - XtraMOBIL AG . Schlössli im Laubi . 8193 Eglisau/Zürich . Tel. 044 867 15 25